http://www.asdscomputer.com/kb/ http://www.asdscomputer.com/kb/entry/154/ Situation You find that the FaxAdmin menu is no longer showing up to the right of the Help menu in ACT! Solution This can occur due to a refresh bug in ACT! To determine if this is the cause, hover your mouse where the FaxAdmin menu... Fri, 16 Apr 2010 15:24:54 -0700 http://www.asdscomputer.com/kb/entry/153/ Situation You need to fully reinstall DocAdmin 2008 to correct an issue with the program Solution The following steps will guide you through completely uninstalling/reinstalling the DocAdmin 2008 program 1. Close ACT!... Wed, 02 Dec 2009 13:25:25 -0800 http://www.asdscomputer.com/kb/entry/132/ Situation You would like to move your install of AutoAdmin 2008 or 2010 to another computer and you need to first de-activate your software in order to re-activate it on the new computer. Solution Before you uninstall AutoAdmin... Wed, 25 Nov 2009 10:22:03 -0800 http://www.asdscomputer.com/kb/entry/118/ Situation You have used AutoAdmin 2008 or 2010 to make a backup of your database and now you are not sure how to restore your backup. Solution There are two possible answers to this question depending on what method you chose to make... Wed, 25 Nov 2009 10:19:37 -0800 http://www.asdscomputer.com/kb/entry/147/ Situation You can no longer load AutoAdmin 2008 and have tried the steps covered in the KB article regarding corrupt configuration files and determine you need to reinstall AutoAdmin 2008. Solution Follow the steps below in order to... Wed, 25 Nov 2009 10:17:31 -0800 http://www.asdscomputer.com/kb/entry/145/ Situation You attempt to load AutoAdmin 2008 from the program group or start it in service mode and it fails to start due to an error message. Solution This can happen if the AutoAdmin 2008 configuration file is damaged. ... Wed, 25 Nov 2009 10:16:45 -0800 http://www.asdscomputer.com/kb/entry/123/ Situation You install FaxAdmin and ACT! will no longer load or it will hang at the splash screen. Solution This can occur if you have MS Fax set as the faxing client and it is not fully setup or is not functioning. You will need to... Wed, 25 Nov 2009 10:11:29 -0800 http://www.asdscomputer.com/kb/entry/142/ Situation You have upgraded to ACT! 2009 (11.0), and now ASDS FaxManager is reporting "No Modems Found". Solution The ACT! dialer is enabed, however there is a defect in ACT! 2009 (11.0) that you can NOT disable the ACT! dialer. The... Wed, 25 Nov 2009 10:10:31 -0800 http://www.asdscomputer.com/kb/entry/151/ Situation You receive the following error when attempting a mail merge fax using FaxTalk as the faxing provider for FaxAdmin. Solution This is caused by not having a graphics program associated to files with a .TIF extension. ... Wed, 25 Nov 2009 10:08:16 -0800 http://www.asdscomputer.com/kb/entry/140/ Situation You are sending faxes using FaxAdmin 2008 or 2010 and the ASDS FaxManager faxing engine and faxes are just going into Pending and never get sent or the ASDS FaxManager is not showing any faxes. Solution This issue can be caused... Wed, 25 Nov 2009 10:07:52 -0800 http://www.asdscomputer.com/kb/entry/137/ Situation You have decided to cancel a fax job you have submitted when using ASDS Fax Manager as the faxing provider. This might include a "Fax Blast" or a "Mail Merge" fax. Solution You can cancel outgoing faxes by going to the... Wed, 25 Nov 2009 10:05:48 -0800 http://www.asdscomputer.com/kb/entry/136/ Situation You have sent faxes and would like to see which faxes have failed and which ones have been sent successfully. Solution You can check the status of outgoing faxes by using the ASDS Fax Manager. To access the ASDS Fax Manager,... Wed, 25 Nov 2009 10:05:21 -0800 http://www.asdscomputer.com/kb/entry/133/ Situation You would like to move your install of FaxAdmin 2008 or 2010 to another computer and you need to first de-activate your software in order to re-activate it on the new computer. Solution Before you uninstall FaxAdmin 2008 or... Wed, 25 Nov 2009 10:04:36 -0800 http://www.asdscomputer.com/kb/entry/127/ Situation: You are using MS Fax as your faxing solution and the 'Fax Blast' is not an option is unavailable Solution: Unfortunately the MSFax software does not support the 'fax blast' feature of FaxAdmin. This feature is only... Wed, 25 Nov 2009 10:03:17 -0800 http://www.asdscomputer.com/kb/entry/117/ Situation You are sending a Word document using the Fax Blast tool and the document becomes multiple pages when the recipient receives your fax. Solution Word documents that contain columns are not coming out exactly as the document... Wed, 25 Nov 2009 09:58:55 -0800