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FaxAdmin Menu no longer appears to the right of the Help menu

Article ID: 154
Last updated: 16 Apr, 2010
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Situation

You find that the FaxAdmin menu is no longer showing up to the right of the Help menu in ACT!

Solution

This can occur due to a refresh bug in ACT!  To determine if this is the cause, hover your mouse where the FaxAdmin menu should be located.  In many cases it will just re-appear by placing your mouse over this area.  If this does NOT bring back the FaxAdmin menu then it needs to be determined of the plugin is no longer loading into ACT!.  To determine this, go to TOOLS > PREFERENCES > COMMUNICATIONS.  From here, the "Fax Software" drop down should show "FaxAdmin".  If you DO NOT see this listed, then the FaxAdmin software needs to be reinstalled.  Please refer to the related article below for re-installation instructions.

Also read
document How to completely Uninstall/Reinstall FaxAdmin 2010

Also listed in
folder Product Support -> FaxAdmin -> FaxAdmin 2010

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Faxes are queuing up into Pending and never going out.     FaxAdmin 2007