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MigrateAdmin 2008 shows "Not Responding" during the Migration of Emails.

Article ID: 129
Last updated: 14 Sep, 2009
Views: 18

Situation

You are running MigrateAdmin 2008 and during the process of migrating emails from Goldmine, the windows shows "Not Responding" or the progress bar has disappeared or shows no progress.

Solution

The migration of emails is very processor intensive and can cause the application to appear hung or not responding.  To accurately check the status of MigrateAdmin 2008, you should consult the Windows Task Manager.  To bring up Task Manager, press Control-Alt-Delete and press the "Task Manager" button.  Click on the processes tab and look for the "ASDS.MigrateAdmin" process.  It should be showing 50% or more CPU during the migration of emails.  If this process shows CPU usage then it is NOT hung and you should allow the migration to continue and DO NOT end task the application.

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