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document How to troubleshoot issues with FaxAdmin and WinFax Pro.
Situation You are trying to get FaxAdmin to work with WinFax PRO and are having difficulties. Solution The re are several things that MUST be checked prior to expecting FaxAdmin to link to WinFax PRO.  Please see the important note below and the other steps that follow: NOTE: ...
14 Sep, 2009 Views: 34
document Margins on the outgoing fax are wrong and cause multi-page faxes vs. a single page fax.
Situation You perform a mail merge or a single fax from a template and the finished fax going out has margins that are wide and causes the fax to become more pages than the template shows. Solution The margin settings in WordPad are set to wide.  FaxAdmin sends the merged template to...
14 Sep, 2009 Views: 21
document With FaxAdmin installed, can I still use my WinFax Pro phonebook?
Situation You have installed FaxAdmin, however your WinFax Pro phonebook is NOT updated with your ACT! 2005 or 2006 contacts. Solution This is working as designed.  FaxAdmin does NOT restore the phonebook capabilities to WinFax Pro that you had when using ACT! 6.0 and WinFax...
14 Sep, 2009 Views: 25
document 'Fax Blast' is greyed out when using ACT!2005/2006, MSFax & FaxAdmin.
Situation: You are using MSFax as your faxing solution and the 'Fax Blast' option is greyed out on your 'Write' menu within ACT!. Solution: Unfortunately the MSFax software does not support the 'fax blast' feature of  FaxAdmin.  This feature is only available when using...
14 Sep, 2009 Views: 29
document Does FaxAdmin work with ACT! 6.0 or earlier?
Situation You are using ACT! 6.0 or earlier and would like to use FaxAdmin to send faxes out of ACT!. Solution FaxAdmin is only designed to run under ACT! 2005 or later.  FaxAdmin does not work under ACT! 6.0.  You would need to contact ACT! technical support for assistance in...
14 Sep, 2009 Views: 24
document How to fax a letter without a coverpage.
Situation Using WinFax Pro/FaxAdmin/ACT!2005, you want to fax a letter but don't want to include a cover page.You have selected 'none' in each of the 'coverpage' fields yet a coverpage is still sent. Solution Set your FaxAdmin preferences to 'none' for the default cover...
14 Sep, 2009 Views: 26
document Where can I customize my Quick Fax cover page?
Situation You want to send a customized cover page with your Quick Fax. Solution Cover pages are found in WinFax Pro. Use the WinFax Pro cover designer for changes. Note: There are no cover pages in ACT! or FaxAdmin.
14 Sep, 2009 Views: 29
document Using FaxAdmin with WinfaxPro set-up as a host with multiple pc's.
Situation You have WinFaxPro set up as a host with multiple pc's faxing through the host. The client is running ACT!2005 and you want to be able to fax from each pc through the host. Solution You would need a copy of FaxAdmin on each PC with ACT! 2005 for Windows...
14 Sep, 2009 Views: 23
document How do I insert attachments with ACT! 2005, ACT! 2007/WinfaxPro/FaxAdmin?
Situation You want to know how to insert an attachment. Solution There are several ways to do this. For a 'Quick Fax' check the "Show Send Screen" box. Then, you can use the attach option there to add additional items to the outgoing fax. Or, you can use the 'Fax Blast'...
14 Sep, 2009 Views: 31
document After installing FaxAdmin, ACT! loads very slow.
Situation You have installed FaxAdmin and now when starting ACT! it takes a very long time to load up. Solution This can occur if you have set MS Fax as your faxing provider.  Two drivers are installed for MS Fax.  One for MS Fax 2000 and one for MS Fax XP.  The steps below...
14 Sep, 2009 Views: 26

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