Situation You have upgraded to ACT! 2006 and would like to know if FaxAdmin will work under this new version. Solution You will need to download the latest update to FaxAdmin which is 1.8.0.0 to be fully compatible with ACT! 2006.  FaxAdmin ver. 1.8.0.0 is available for download. You...

Situation You would like a history recorded when faxing via FaxBlast and WinFax Pro. Situation At this time, the histories for Fax Blast are disabled due to a problem that occurs with a very long lag time occurring when writing the history item. Workaround If you still...

Situation When performing a fax of a document and you enter notes into the notes field of the fax dialog screen, you find that the notes are not entered into the notes area on the coverpage when viewing the WinFax Pro send screen.  Solution This occurs when you are previewing the...

Situation This error message occurs when you are missing a registry key for the location of the WordPad.exe Solution IMPORTANT!:  The following steps involve going into your Windows registry.  It is highly recommended you make a backup of your Windows registry prior to making...

Situation When going into TOOLS > ASDS PREFERENCES > FAXADMIN You do not have WinFax Pro listed as an available fax provider. Solution There may be several things that cause this issue: Incorrect version of WinFax Pro.  FaxAdmin requires that you have WinFax Pro 10.03 or...

Situation When performing a Fax Blast or other faxes from ACT! you have issues with converting your attachment to a fax image or you see that the process appears to just hang.  Solution This is usually an issue with WinFax Pro and the WinFax printers that are located under START...

Situation You are not able to find a manual or any documentation for FaxAdmin. Solution We use an online help system for our products.  This gives us the ability to update the help when needed and you will always have the most recent version of the help vs. a manual that becomed...

Situation You would like to know where to get the latest version of FaxAdmin. Solution FaxAdmin ver. 1.8.0.0 is available for download. You must be using version 7.0.4 or later of ACT! in order for this product to work.  You no longer need to uninstall the product prior to installing...

Situation Your faxes are not being sent because the fax numbers are not being dialed correctly. Solution This is typically caused by numbers that need to include the area code for what is known as "Local Long Distance" dialing.  Dialing rules are configured within Windows "Phone and...