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folder Product Support
Support for all ASDS retail software.
 folder Customer Service
Trial, Registration, Activation and other Customer Service Issues.


Most Viewed
document Fax numbers are NOT being dialed correctly resulting in failed faxes
Situation Your faxes are not being sent because the fax numbers are not being dialed correctly. Solution This is typically caused by numbers...
15 Sep, 2009 Views: 406
document What do the ASDS FaxManager cover pages look like?
Situation You would like to know what the cover pages look like when using the ASDS FaxManager provider before you send your fax. Solution ...
15 Sep, 2009 Views: 370
document How to customize the cover pages used by ASDS FaxManager
Situation You would like to customize the cover pages that are used with the ASDS FaxManager software. Solution At this time the FaxManager...
12 Nov, 2009 Views: 361
document Error: "No Modems Found" when setting up FaxAdmin to use the ASDS FaxManager.
Situation You installed FaxAdmin and set it up to use the ASDS FaxManager and upon searching for a modem, you get a "No Modems Found" message. ...
25 Nov, 2009 Views: 361
document Outgoing Faxes Failing Due To Missing "1" for Long Distance
Situation Your outgoing faxes are not being sent due to a "1" not being dialed for long distance faxes. Solution This problem is due to fax...
15 Sep, 2009 Views: 326

Recent Articles
document FaxAdmin Menu no longer appears to the right of the Help menu
Situation You find that the FaxAdmin menu is no longer showing up to the right of the Help menu in ACT! Solution This can occur due to a...
16 Apr, 2010 Views: 0
document How to completely Uninstall/Reinstall DocAdmin 2008
Situation You need to fully reinstall DocAdmin 2008 to correct an issue with the program Solution The following steps will guide you through...
02 Dec, 2009 Views: 78
document How to de-activate the license for AutoAdmin 2008 or 2010 in order to install on a different computer
Situation You would like to move your install of AutoAdmin 2008 or 2010 to another computer and you need to first de-activate your...
25 Nov, 2009 Views: 135
document How to restore a backup that was made using AutoAdmin 2008 or 2010
Situation You have used AutoAdmin 2008 or 2010 to make a backup of your database and now you are not sure how to restore your backup. ...
25 Nov, 2009 Views: 124
document How to completely uninstall and reinstall AutoAdmin 2008
Situation You can no longer load AutoAdmin 2008 and have tried the steps covered in the KB article regarding corrupt configuration files and...
25 Nov, 2009 Views: 138

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